Terms of Use (Universal with EU/US adjustments)

• This website is intended for business-to-business (B2B) communication only.
• All content is owned by Shimmera Jewelry and may not be copied or used without written permission.
• Users agree not to use the website for illegal or unauthorized purposes.
• Shimmera may update these terms or the website content at any time without prior notice.

 Privacy Policy

 Disclaimer:
Shimmera is not responsible for any damages resulting from the use of this website or reliance on its content.

Privacy Policy – Europe (GDPR Compliant)

Shimmera Jewelry is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

What We Collect:
We may collect your name, email, company information, and any other details you voluntarily provide via contact forms or email.

Purpose of Data Use:
We use your data to respond to inquiries, send business updates (only if opted-in), or manage business relationships.

Data Rights (for EU users):

• You have the right to access, correct, delete or restrict your data.
• You may withdraw consent at any time.
• To exercise these rights, contact us at [email address].

Data Storage:
We take appropriate technical and organizational measures to secure your data. Data is stored securely and only for as long as necessary for its intended purpose.

Third-Party Sharing:
We do not sell or share your personal data with third parties, unless required by law.

Privacy Policy – USA (CCPA-Compliant)

Shimmera Jewelry values your privacy and complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) where relevant.

What We Collect:
We may collect identifiers such as name, business email, and information you provide through our website.

Use of Information:
Information is used for business purposes such as responding to inquiries and managing B2B relationships. We do not sell personal data.

Your Rights (for California residents):

• Right to know what personal data we collect and why.
• Right to request deletion of your personal data.
• Right to opt-out of data sale (note: we do not sell data).

To request data access or deletion, please contact us at [email address].

Cookies and Tracking:
Our website may use cookies for basic functionality and analytics. You can manage your cookie preferences through your browser settings.

Return & Exchange Policy (B2B)

Due to the nature of our business and the custom or high-value nature of our products, returns and exchanges are handled on a case-by-case basis.

• If you receive goods that are damaged, incorrect, or do not meet the agreed specifications, please notify us within 3 business days of receipt.
• We will review the case and provide a solution, which may include replacement, repair, or credit – depending on the situation.
• All return or exchange requests must be authorized in writing by Shimmera prior to shipment.
• Items returned without prior approval will not be accepted.

We are committed to building long-term business relationships based on trust and transparency and will always strive for fair and professional resolution.

Shipping Policy (B2B)

At Shimmera Jewelry, shipping arrangements are tailored to each business client’s needs and are finalized as part of the individual order process.

• We work with trusted logistics partners to ensure safe and timely delivery worldwide.
• Shipping costs, insurance, and timelines are discussed and agreed upon prior to order confirmation.
• For high-value items, secure delivery and tracking options are available.
• We do not currently offer automated shipping via the website. All shipments are coordinated directly with the client.

Please contact us directly for specific shipping arrangements or questions.